Certified Software Asset Manager (CSAM)
The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification.
This Course is for…
It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning.
Schedule / Enroll
| Starts | Time | Price | Enroll |
|---|---|---|---|
| 09/24/2026 | 9:00 AM - 5:00 PM ET | $2,400.00 | |
| 10/06/2026 | 9:00 AM - 5:00 PM ET | $2,400.00 | |
| 10/22/2026 | 9:00 AM - 5:00 PM ET | $2,400.00 | |
| 11/19/2026 | 9:00 AM - 5:00 PM ET | $2,400.00 | |
| 12/01/2026 | 9:00 AM - 5:00 PM ET | $2,400.00 |
1 – Course Outline
- The Scope of Software
- Strategic License Management
- Software Harvesting
- License Documentation
- The Right to Audit
- Proactive vs. Reactive SAM
- Developing Goals
- Savings Opportunities
- ITAM Compliance
- Audit Letter
- Examples of License Data Documentation
- Compliance Enforcement
- Understanding the EULA
- Due Diligence for Compliance
- The Art of Negotiation
- Ts & Cs Advice
- ITAM Automation
- Selecting a Discovery Tool
- ITAM Repository
- Hardware & Organizational Impacts
Exam Information
- Online certification testing is available for students starting at 8 AM the day after class finishes; from this point the exam will be open for 14 calendar days.
- Once a test is started, the 3 hour allotted time window cannot be paused.
- One hundred (100) randomized questions are on the IAITAM CITAM exam and a passing mark is achieved by attaining 85% or higher.
- Students are provided two attempts with the purchase of the course, unless otherwise prohibited. Both attempts are only available within the 14 calendar days window.
- If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $425 (membership pricing not applicable).
- If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
- Recertification exam is required annually in order to maintain the certification. If your recertification has expired, you have up to 6 months from the original due date to purchase a new exam package for each certification you wish to renew. Please note that these exam packages are not eligible for any member pricing. After 6 months, you will need to purchase and retake the course and exam to regain the certification, which also does not qualify for any member pricing.
During this course, students learn
best practices in Software Asset Management
Reducing Risk
Increasing Accountability
Uncovering Savings
Gaining Control of the IT Environment