CompTIA A+ Certification (Exams 220-1101 and 220-1102)

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5 days - $3,945

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.
This course may earn a Credly Badge.

This Course is for…

This course is targeted to those seeking A+ Certification and anyone in these roles:
IT Support Specialist
Helpdesk Technician
Field Technician
Tier I Support Specialist
Desktop Support Specialist
Associate Network Engineer
Systems Support Technician
Junior Systems Administrator

Schedule / Enroll

07/01/20246:00 PM - 10:30 PM ET$3,945.00
07/15/20249:00 AM - 5:00 PM ET$3,945.00
07/22/20249:00 AM - 5:00 PM ET$3,945.00
  • Course Outline
  • Objectives
  • 1 – Lesson 1: Installing Motherboards and Connectors

    • Topic 1A: Explain Cable Types and Connectors
    • Topic 1B: Install and Configure Motherboards
    • Topic 1C: Explain Legacy Cable Types

    2 – Lesson 2: Installing System Devices

    • Topic 2A: Install and Configure Power Supplies and Cooling
    • Topic 2B: Select and Install Storage Devices
    • Topic 2C: Install and Configure System Memory
    • Topic 2D: Install and Configure CPUs

    3 – Lesson 3: Troubleshooting PC Hardware

    • Topic 3A: Apply Troubleshooting Methodology
    • Topic 3B: Configure BIOS/UEFI
    • Topic 3C: Troubleshoot Power and Disk Issues
    • Topic 3D: Troubleshoot System and Display Issues

    4 – Lesson 4: Comparing Local Networking Hardware

    • Topic 4A: Compare Network Types
    • Topic 4B: Compare Networking Hardware
    • Topic 4C: Explain Network Cable Types
    • Topic 4D: Compare Wireless Networking Types

    5 – Lesson 5: Configuring Network Addressing and Internet Connections

    • Topic 5A: Compare Internet Connection Types
    • Topic 5B: Use Basic TCP/IP Concepts
    • Topic 5C: Compare Protocols and Ports
    • Topic 5D: Compare Network Configuration Concepts

    6 – Lesson 6: Supporting Network Services

    • Topic 6A: Summarize Services Provided by Networked Hosts
    • Topic 6B: Compare Internet and Embedded Appliances
    • Topic 6C: Troubleshoot Networks

    7 – Lesson 7: Summarizing Virtualization and Cloud Concepts

    • Topic 7A: Summarize Client-Side Virtualization
    • Topic 7B: Summarize Cloud Concepts

    8 – Lesson 8: Supporting Mobile Devices

    • Topic 8A: Set Up Mobile Devices and Peripherals
    • Topic 8B: Configure Mobile Device Apps
    • Topic 8C: Install and Configure Laptop Hardware
    • Topic 8D: Troubleshoot Mobile Device Issues

    9 – Lesson 9: Supporting Print Devices

    • Topic 9A: Deploy Printer and Multifunction Devices
    • Topic 9B: Replace Print Device Consumables
    • Topic 9C: Troubleshoot Print Device Issues

    10 – Lesson 10: Configuring Windows

    • Topic 10A: Configure Windows User Settings
    • Topic 10B: Configure Windows System Settings

    11 – Lesson 11: Managing Windows

    • Topic 11A: Use Management Consoles
    • Topic 11B: Use Performance and Troubleshooting Tools
    • Topic 11C: Use Command-line Tools

    12 – Lesson 12: Identifying OS Types and Features

    • Topic 12A: Explain OS Types
    • Topic 12B: Compare Windows Editions

    13 – Lesson 13: Supporting Windows

    • Topic 13A: Perform OS Installations and Upgrades
    • Topic 13B: Install and Configure Applications
    • Topic 13C: Troubleshoot Windows OS Problems

    14 – Lesson 14: Managing Windows Networking

    • Topic 14A: Manage Windows Networking
    • Topic 14B: Troubleshoot Windows Networking
    • Topic 14C: Configure Windows Security Settings
    • Topic 14D: Manage Windows Shares

    15 – Lesson 15: Managing Linux and macOS

    • Topic 15A: Identify Features of Linux
    • Topic 15B: Identify Features of macOS

    16 – Lesson 16: Configuring SOHO Network Security

    • Topic 16A: Explain Attacks, Threats, and Vulnerabilities
    • Topic 16B: Compare Wireless Security Protocols
    • Topic 16C: Configure SOHO Router Security
    • Topic 16D: Summarize Security Measures

    17 – Lesson 17: Managing Security Settings

    • Topic 17A: Configure Workstation Security
    • Topic 17B: Configure Browser Security
    • Topic 17C: Troubleshoot Workstation Security Issues

    18 – Lesson 18: Supporting Mobile Software

    • Topic 18A: Configure Mobile OS Security
    • Topic 18B: Troubleshoot Mobile OS and App Software
    • Topic 18C: Troubleshoot Mobile OS and App Security

    19 – Lesson 19: Using Support and Scripting Tools

    • Topic 19A: Use Remote Access Technologies
    • Topic 19B: Implement Backup and Recovery
    • Topic 19C: Explain Data Handling Best Practices
    • Topic 19D: Identify Basics of Scripting

    20 – Lesson 20: Implementing Operational Procedures

    • Topic 20A: Implement Best Practice Documentation
    • Topic 20B: Use Proper Communication Techniques
    • Topic 20C: Use Common Safety and Environmental Procedures
  • At completion of this course, you will be able to:
    Install and configure end-user devices and software
    Address connectivity problems
    Perform basic cybersecurity mitigations
    Troubleshoot common problems to diagnose and resolve issues
    Demonstrate basic knowledge of scripting, the cloud, and virtualization